Your privacy matters to us. This page explains what personal information jiligg collects when you use our platform, how we use it, and the steps we take to keep it safe. Please read this policy carefully so you know your rights as a player in the Philippines.
This Privacy Policy applies to all players who access or use the jiligg platform, including its website and mobile experience. By registering an account or continuing to use the platform, you confirm that you have read and understood how we collect and process your personal data. If you have any questions, you can reach us at [email protected] at any time.
When you register an account on jiligg, we collect personal information that you provide directly, including your full name, date of birth, email address, and contact details. We also collect financial information necessary to process deposits and withdrawals in Philippine pesos, such as your preferred payment method and transaction history. When you use the platform, we automatically collect technical data including your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. We may also collect information you provide when you contact our support team, respond to surveys, or participate in promotions. All information collected is limited to what is necessary for the purposes described in this policy.
The personal information we collect is used primarily to operate and maintain your account, process transactions, and deliver the entertainment services available on the platform. We use your data to verify your identity and age in compliance with applicable Philippine regulations, and to carry out responsible gaming checks where required. Technical data helps us detect and prevent fraud, protect platform security, and troubleshoot issues that may affect your experience. We may use your contact details to send you important account notifications, updates to our policies, or information about platform features — you can manage your communication preferences at any time by contacting [email protected]. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
jiligg does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary to perform those services and under strict confidentiality obligations. We may also disclose your information where required by law, regulation, or a valid order from a competent authority in the Philippines. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance where required. All third parties who receive your data are required to handle it in accordance with applicable data protection standards.
We retain your personal information for aslong as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and operational obligations. Transaction records and identity verification documents may be kept for a minimum of five years in line with applicable Philippine anti-money laundering requirements. If you request the closure of your account, we will deactivate it promptly and begin the process of removing or anonymising personal data that is no longer required, subject to any retention obligations that apply. Data that is no longer needed for any lawful purpose will be securely deleted or anonymised so that it can no longer be linked to you. If you have questions about how long specific types of data are kept, please contact us at [email protected].
The jiligg platform uses cookies and similar technologies to keep your session active, remember your preferences, and help us understand how players navigate the site so we can improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytical cookies help us measure platform performance and identify areas for improvement — these do not identify you personally. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some features of the platform work. We do not use tracking technologies to serve third-party advertising or to share your browsing behaviour with advertisers.
We take the security of your personal information seriously and apply appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include encrypted data transmission, secure storage systems, and access controls that limit who within our organisation can view your personal data. While we work hard to protect your information, no online platform can guarantee absolute security, and you also play a role by keeping your login credentials confidential and not sharing your password with anyone. If you suspect that your account has been accessed without your authorisation, please contact the support team at [email protected] immediately so we can take action. We review our security practices regularly and update them as needed to address emerging risks.
As a player based in the Philippines, you have the right to request access to the personal information we hold about you, to ask us to correct any inaccuracies, and to request deletion of data that we are no longer required to retain. You may also object to certain types of processing or ask us to restrict how we use your data in specific circumstances. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and respond appropriately. We will acknowledge your request promptly and aim to respond in full within thirty days. We will not charge a fee for reasonable requests, and we will never penalise you for exercising your data rights.
jiligg may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable regulations. When we make material changes, we will post a notice on the platform and, where appropriate, send a notification to the email address associated with your account. The date at the top of this page will always reflect when the policy was last updated. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact us to close your account.
Quick answers to what Filipino players ask most about data and privacy on jiligg.
If you have any questions about this Privacy Policy or how your personal data is handled on the jiligg platform, our support team is available 24/7. You can also visit the FAQ for quick answers or create a free account to get started today.